Blog
Customer Service Nightmare Ends with a Shocking Resolution
(I have ordered something online. After a week, I check the tracking information to see how much longer it will take, when I notice...
Boss Calls Me for Work – While I’m in the Hospital
I’ve just had major surgery, and due to some mild concerns, I am being kept at the hospital. Between the pain meds and the...
She Insisted on Paying More – Until Reality Hit
I’m ringing up a lady who is buying organic plums. The regular price for non-organic is $3.99 a pound. The organic plums are (I...
Ex-Girlfriend Tries to Test Him He Flips the Script
I’ve been seeing this girl for a while now, but I’ve begin to notice that she’s texting me less and is pretty much “too...
Angry Caller Gets Taught a Lesson in Patience – 15 Minutes on Hold
One of my agents is having issues with an angry caller, so it has been escalated to me. Me: “Hello, sir, I’m a supervisor....
I Never Really Noticed Casual Racism Until I Hired a Black Man as a Waiter at My Restaurant
I live in a small town that’s mostly white. My restaurant, known for its craft beer, has been quite popular since it opened. Initially,...
My Best Friend Told My Husband A Lie That Nearly Ended Our Marriage
I’ll admit it upfront: I’m the villain of my own story. Back in 2001, I made a terrible mistake that changed my life forever....
Coworker Thinks He’s Right About Gallons – But He’s Not
I work in an on-campus coffee shop in grad school. One of my coworkers has recently graduated from the college, and our boss thinks...
Employee Helps Young Girl Get Free Books at Store
I work in a discount store that sells a little bit of everything, clothes, toys, books, some basic tech, etc. A mother and her...
What Really Happens on an Amish Wedding Night
Amish wedding nights are not marked by elaborate celebrations or romantic getaways. Instead, the newlyweds typically spend their first night in the bride’s parents’...
